Can I upgrade or downgrade my plan?+
Yes. Upgrades take effect immediately. Downgrades apply from your next billing cycle. No hidden fees and no penalty.
What payment methods are accepted?+
All major debit and credit cards, bank transfers, and purchase orders for enterprise contracts. UPI and digital wallets also supported.
Is there a cancellation policy?+
Cancellation and refund terms are covered in our standard subscription agreement. Reach our sales team at sales@zimyo.com to discuss the specifics for your plan.
How is our payroll and HR data secured?+
AES-256 encryption at rest, TLS 1.3 in transit, role-based access, audit logs, two-factor authentication, and complete tenancy isolation. We meet Middle East data residency requirements.
Do you support multiple countries on one account?+
Yes β Enterprise plans support multi-entity payroll across all Middle East countries plus Egypt, with country-specific compliance rules built in.